Noah's Ark Hotel & Resort always takes the safety and health of our guests and employees as the top priority and strictly implements various precautionary measures. Each of our guest rooms is awarded with HKQAA Anti-Epidemic Hygiene Measures Certification and equipped with spacious deck and individually controlled air-conditioning system to bring a safer and healthier living environment.

In alignment with the latest epidemic prevention regulations, we implement the following special precautionary measures:

According to Hong Kong Government’s announcement, the “Vaccine Pass” is applicable to enter Noah’s Ark theme park areas, restaurants and banquet venues.

All guests aged 5 or above must have qualified record of Vaccine Pass /Exemption Certificate upon entry of the theme park areas.

All guests aged 5 or above must present qualified QR code of Vaccine Pass /Exemption Certificate for scanning upon entry of the restaurants and banquet venues.

All guests except the individuals specified in the ordinance shall comply with all conditions as set out under the regulation of HKSAR Government regarding the use of “LeaveHomeSafe” (LHS) to scan the venue QR code upon entry.to Noah’s Ark areas. Three categories of the individuals may fill in a specified form which includes the name, contact number, visitation date and time as an alternative to the use of the specific app. They are people aged 65 or above and aged 15 or below, people with disability and those recognized by the Government or organizations authorized by the Government. Guests aged 15 or below would not have to register his or her personal information using the specified form if he or she is accompanied by an adult who has complied with the “LeaveHomeSafe” requirement. The maximum number of persons in every guest room may change subject to any updates on Prevention and Control of Disease (Prohibition on Group Gathering) Regulation implemented by the Government.

In addition, to ensure the safety of our staff and current guests, the hotel does not accept guest(s) who:

• Is booking for any special purpose (Including but not limited to: self-quarantine, the persons who are under mandatory quarantine, compulsory testing, “StayHomeSafe” scheme or Home Surveillance)
• Under the HK Government’s compulsory quarantine order, or who has been in close contact with anyone who is currently under this order
• Provide or declare his/her addresses are currently under restriction-testing declaration (RTD) operations
• Has visited other countries/territories in past 4 days before the arrival date
• In the past 7 days, has been in close contact with someone who is a diagnosed /suspected confirmed case / identified as close contact person

With a view to reducing the contact of the above-mentioned people with our guests, all guests are requested to fill in a health declaration form and provide residential address proof while checking in to ensure all guest information provided is true and updated. In the absence of address proof, the hotel may:

• Decline guests check in; or
• The guest can contact our front office staff to present the circumstances, a form will be provided on declaration for residential address

The hotel reserves the right to seek all remedies available by law for any false statement.

To further protect the health of employees and guests and prevent potential risks of infection, we have established the following corresponding policies and procedures:

• If any family members of staff are diagnosed with COVID-19, and the staff who listed as a close contact will stay at home and conduct testing as instructed. In the meantime, the hotel will provide assistance to the staff, such as distribute rapid antigen test kit;

• If any staff is diagnosed, all close contacts of the staff will be asked to stay at home and apply formal testing, negative results are required before back to work;

• Comprehensive disinfection will be applied in the hotel area

Above arrangement may change subject to any changes on Prevention and Control of Disease Regulation implemented by the Government without notice.

For the regulatory measures at dining premises, please visit: https://www.noahsarkhotel.com.hk/en/dining/index.html

Noah’s Ark Hotel & Resort will review the situation on regular basis and reserves the right of final decision in case of any disputes.

(Latest update on 17 November 2022)